A Guide to Implementing Oracle Siebel CRM 8.x / Mr. Vivek Kale

Book Cover A Guide to Implementing Oracle Siebel CRM 8.x
List Price: $69.50
Our Price: $60.74
Lowest Price

For Bulk orders
Quantity

Used Book Price: $100.42
/ Mr. Vivek Kale
Publisher: Tata McGraw Hill Education Private Limited
Availability:Usually ships in 1-2 business days
Sales Rank: 3647647
ISBN-10: 0070680078
ISBN-13: 9780070680074


"In the current business environment, it is imperative that CRM (Customer Relation Management) systems need to evolve from storehouses of customer information into effective tools for building customer relationships and adding competitive edge to organizations. Addressing this critical need, A Guide to Implementing Oracle Siebel CRM 8.x serves as a one-stop reference on Oracle Corp.'s Siebel CRM. It guides the readers through the basics of CRM to the specifics of Siebel software application, giving them a conceptual grounding, and a ready roadmap to successful Siebel CRM implementation. Key features of the book: * In-depth explanation of the concept, rationale, business benefits, and frameworks of evaluation and selection of CRM systems. * Comprehensive discussion on the main components of Siebel-application modules, operating environment, and tools. * Thorough coverage of the entire project cycle from the pre-requisites and methodology of eight-phased implementation to post-implementation support issues. * In-depth coverage of the various issues like Balance Scorecard (BSC) for companies, aspects of an intelligent customer-centric enterprise, privacy and security, and future prospects. Audience: Opening new vistas to a CRM-enabled world of business, this book will be of immense value to both technical and non-technical professionals: * Business managers and business leaders seeking insight into the benefits and challenges of implementing Siebel CRM for their organizations. * Siebel CRM project managers, module leaders, and technical team members * CRM evaluation and selection team members * CRM consultants * Sales, marketing, operations and IS/IT personnel (managers and executives) * Students and teachers of computer courses "
Now you can buy Books online in USA,UK, India and more than 100 countries.
*Terms and Conditions apply
Disclaimer: All product data on this page belongs to buy amazon.
No guarantees are made as to accuracy of prices and information.

Contact Us

Create a Bookshelf of your Favorite books
Get it on Google Play        Get it on Google Play
For Any Queries please don't hesitate to contact us at
USA +1(760)3380762
+1(650) 9808080
India +91 9023011224
India +91 9023011224 (Whatsapp)
Donate
Buy Books online because as an Amazon Associate we earn from qualifying purchases.