I Love My Dentist - The Secret to Creating an Exceptional Patient Experience / Cary Ganz

This book will provide the reader with the tools, tricks, techniques and services they need to create a unique patient (customer) experience. It is not a book of philosophical concepts but rather a down and dirty, step by step discussion of what the author has used successfully in his office for over 35 years. The information contained within I Love My Dentist applies to just about any business regardless of type or location. If it works in dentistry, it will certainly work in your business.
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