Successful Telemarketing

Name: Successful Telemarketing
Author: Kathy Sisk
ISBN: 9780070577046

Author Kathy Sisk

Publisher McGraw-Hill Companies

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Book Details

Author(s)Kathy Sisk

PublisherMcGraw-Hill Companies

ISBN / ASIN0070577048

ISBN-139780070577046

Sales Rank3,379,863

MarketplaceUnited States 🇺🇸

Description ▲

Presents the author's 12-step programme of confidence-building techniques for converting "average" telemarketing, sales and customer-service representatives into qualified professionals. It includes over 20 scripts which can be customized for a particular industry and covers key regulations.