Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

• Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series)
• Perfect Phrases for Documenting Employee Performance Problems (Perfect Phrases Series)
• Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment (Perfect Phrases Series)
• Perfect Phrases for Dealing with Difficult Situations at Work: Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Conditions (Perfect Phrases Series)
• Perfect Phrases for Performance Reviews 2/E (Perfect Phrases Series)
• Perfect Phrases for Meetings: Hundreds of Ready-to-Use Phrases to Get Your Message Across and Advance Your Career
• Perfect Phrases for Setting Performance Goals, Second Edition (Perfect Phrases Series)
• Perfect Phrases for Motivating and Rewarding Employees, Second Edition: Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence
• Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
• Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities