Emergency Telecommunicator

In the span of just a few short years, emergency communications has undergone dramatic changes. With more than a quarter of a million 9-1-1 calls daily, technological advances have made today's Emergency Telecommunicator the first person of the scene of any crime, fire, or medical emergency. With proper training, that Emergency Telecommunicator can protect callers and responders, preserve evidence, save seconds, and save lives. The Emergency Telecommunicator's specialized skills and equipment can minimize the risks faced by field personnel and enhance the quality of patient care. The National Academies of Emergency Dispatch are pleased to bring you Emergency Telecommunicator, a brand-new training program for telecommunicators working in police, fire, EMS, or combined service communication centers. Emergency Telecommunicator is designed to train new employees, who are unfamiliar with communications centers, and their: