Business Correspondence

"[...]from cancellation. It will soothe ruffled feelings, wipe out imagined grievances and even lay the basis for firmer relations in the future. So you may run the gamut of your own business or any other. At every point that marks a transaction between concerns or individuals, you will find some way in which the letter rightly used, can play a profitable part. There is a romance about the postage stamp as fascinating as any story—not the romance contained in sweet scented notes, but the romance of big things accomplished; organizations developed, businesses built, great commercial houses founded. In 1902 a couple of men secured the agency for a firm manufacturing extracts and toilet preparations. They organized an agency force through letters and within a year the manufacturers were swamped with business, unable to fill the orders.[...]".