This digital document is an article from Rubber World, published by Lippincott & Peto, Inc. on September 1, 1992. The length of the article is 1278 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
From the supplier: Improving customer satisfaction will result in increased international competitiveness. Customer satisfaction can be enhanced by working directly with the customer to define what is expected and obtain feedback as to the quality of products and services delivered. It is essential to regularly assess the success of the customer service program to make adjustments where necessary.
Citation Details
Title: A recipe for customer satisfaction. (includes related article on Malcolm Baldrige National Quality Improvement Award)(Tech Service) (Column)
Author: Thomas E. Addison
Publication:Rubber World (Magazine/Journal)
Date: September 1, 1992
Publisher: Lippincott & Peto, Inc.
Volume: v206 Issue: n6 Page: p14(2)
Article Type: Column
Distributed by Thomson Gale
A recipe for customer satisfaction. (includes related article on Malcolm Baldrige National Quality Improvement Award)(Tech Service) (Column): An article from: Rubber World
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Book Details
Author(s)Thomas E. Addison
PublisherLippincott & Peto, Inc.
ISBN / ASINB00092JH5S
ISBN-13978B00092JH58
AvailabilityAvailable for download now
Sales Rank13,217,685
MarketplaceUnited States 🇺🇸