This IDC study examines the life-cycle adoption and propensity to invest in business process management software and suites in Canada. Additionally, this study examines BPM adoption and plans to invest by industry sector.
"Business process management is of great interest to users because of its potential to unite IT staff and business specialists with a common set of tools," says Kevin Restivo, senior analyst with IDC Canada. "In the current uncertain economic environment, vendors of BPM software need to clearly define how a particular business process will be improved and in what time frame." This book may contain less than 24 pages of technical content.