To be an effective communicator, one needs to become competent at both the mindsets and the actual communication skillsets. Mastery of what is within and without! You can be trained in the mechanics or every imaginable presenting or communication techniques, but if you’re knees are trembling? You won’t be able to deliver the message powerfully and generate the desired effects!
Table of Contents
I. INTRODUCTION 4
A. Power of visualization 4
Visualizations as a simulation 5
B. Quick Time 6
II. THE VALUE OF PREPARATION 6
III. FAKING IT TO MAKE IT 7
IV. VALUES ELICITATION 8
V. WORDS ARE JUST WORDS 9
VI. ADDRESSING THE NEEDS OF A BIG AUDIENCE 10
VII. PERSISTENCE 11
VIII. GIVING EXTRA VALUE 11
IX. BEING PERSISTENT DOESN'T MEAN BEING PUSHY 12
X. CONTROLLING THE CONVERSATION 13
XI. ROUTINES AND SCRIPTS 14
XII. EFFECTIVE LISTENING SKILLS 15
XIII. DRILL TO CAPTURE TRANCE WORDS 16
XIV. DRILL TO READ BODY LANGUAGE 16
XV. THE 90/10 RULE 16
XVI. MAKING AN ENTRANCE 17
XVII. GOING FOR THE JUGULAR RIGHT AWAY 17
XVIII. QUESTIONING SKILLS 18
XIX. STATE CONTROL 19
XX. HOW TO DO STATE CONTROL? 20
XXI. CONTINGENCY PLANNING 22
XXII. CONGRUENCE 23
XXIII. ENTHUSIASM IS CONTAGIOUS 25
XXIV. THE POWER OF METAPHORS 26
XXV. NEVER STOP LEARNING 26
XXVI. MIRRORS AND RECORDINGS 27
XXVII. USING MENTORS AND OTHER EXPERTS 27
XXVIII. FAST TALKING 28
XXIX. EMOTING AND ANIMATION 29
XXX. BUFFERS 29
XXXI. DEALING WITH STRESS AND ANXIETY 30
XXXII. PROGRESSIVE DESENSITIZATION 31
XXXIII. CHUNKING OF INFORMATION 32