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Books by Abbott, James C

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5 books found
Preparing Call Center Metrics
Preparing Call Center Metrics
By: Abbott, James C
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[ { THE EXECUTIVE GUIDE TO CALL CENTER METRICS } ] by Abbott, James C (AUTHOR) Aug-27-2012 [ Paperback ]
[ { THE EXECUTIVE GUIDE TO CALL CENTER METRICS } ] by Abbot…
By: James C Abbott
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Understanding Capability by Implementing Statistical Process Control by Abbott, James C. (1996) Hardcover
Understanding Capability by Implementing Statistical Proces…
By: James C. Abbott
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The Executive Guide to Call Center Metrics [Paperback] [2004] James C Abbott
The Executive Guide to Call Center Metrics [Paperback] [200…
By: James C Abbott
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The Executive Guide to Call Center Metrics by Abbott, James C (2004) Paperback
The Executive Guide to Call Center Metrics by Abbott, James…
By: James C Abbott
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