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Books by Behr, Kevin

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The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps by Behr, Kevin, Kim, Gene, Spafford, George (2005) Paperback

The Visible Ops Handbook: Implementing ITIL in 4 Practical …

By: Kevin, Kim, Gene, Spafford, George Behr

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