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Books by Dan M. Tratensek

All books by this author

10 books found
Who killed customer service? You might not like the answer.(Taking Care of Business): An article from: Do-It-Yourself Retailing
Who killed customer service? You might not like the answer.…
By: Dan M. Tratensek
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Creating box-proof assortments: strategies for selecting a profitable product mix.(Cover Story): An article from: Do-It-Yourself Retailing
Creating box-proof assortments: strategies for selecting a …
By: Shelly Bucksot, Dan M. Tratensek
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Building a new d-i-y nation: 2000 Census data reveals changing consumer habits.(Cover Story): An article from: Do-It-Yourself Retailing
Building a new d-i-y nation: 2000 Census data reveals chang…
By: Walter E. Johnson, Dan M. Tratensek
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The value equation: understanding what drives customers to your store.(home improvement stores)(Cover Story): An article from: Do-It-Yourself Retailing
The value equation: understanding what drives customers to …
By: Walter E. Johnson, Dan M. Tratensek
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Basic sales training: earning your selling skills stripes. (includes related article on selling skills)(Cover Story): An article from: Do-It-Yourself Retailing
Basic sales training: earning your selling skills stripes. …
By: Dan M. Tratensek
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The art of mother ducking: leave your imprint on new hires.(tips for business management)(Wabash True Value): An article from: Do-It-Yourself Retailing
The art of mother ducking: leave your imprint on new hires.…
By: Dan M. Tratensek
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Boosting profits: What does it take to move to the next performance level?(hardware store management)(Statistical Data Included): An article from: Do-It-Yourself Retailing
Boosting profits: What does it take to move to the next per…
By: Walter E. Johnson, Dan M. Tratensek
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Pricing vertigo: keep a close eye on this volatile market.(Taking Care of Business)(Column): An article from: Hardware Retailing
Pricing vertigo: keep a close eye on this volatile market.(…
By: Dan M. Tratensek
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When worlds collide: closing the gap between perception and reality.(Taking Care of Business): An article from: Hardware Retailing
When worlds collide: closing the gap between perception and…
By: Dan M. Tratensek
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Everything you know about selling ... Find out how training can create sales machines.(Taking Care of Business): An article from: Do-It-Yourself Retailing
Everything you know about selling ... Find out how training…
By: Dan M. Tratensek
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