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Books by David Clifford

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2 books found
Implementing ISO/IEC 20000 Certification - The Roadmap (ITSM Library)
Implementing ISO/IEC 20000 Certification - The Roadmap (ITS…
By: David Clifford
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ISO/IEC 20000: an Introduction to the Global Standard for Service Management
ISO/IEC 20000: an Introduction to the Global Standard for S…
By: David Clifford
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