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Books by Derek R. Allen

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3 books found
Analysis of Customer Satisfaction Data
Analysis of Customer Satisfaction Data
By: Derek R. Allen, T. R. N. Rao
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Customer Satisfaction Research Management: A Comprehensive Guide to Integrating Customer Loyalty and Satisfaction Metrics in the Management of Complex Organizations
Customer Satisfaction Research Management: A Comprehensive …
By: Derek R. Allen
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Linking Customer and Employee Satisfaction to the Bottom Line
Linking Customer and Employee Satisfaction to the Bottom Li…
By: Derek R. Allen, Morris Wilburn
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