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Books by Ian M. Clayton

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2 books found
Guide to the Universal Service Management Body of Knowledge (USMBOK) (USMBOK Publication Series)
Guide to the Universal Service Management Body of Knowledge…
By: Ian M. Clayton
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Practitioner's Guide to Service Change Management (USMBOK Practitioner Series, Volume 1)
Practitioner's Guide to Service Change Management (USM…
By: Ian M. Clayton
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