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Books by Ivanka Menken

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99 books found — Page 3 of 4
Basel II Complete Certification Kit - Core Series for IT
Basel II Complete Certification Kit - Core Series for IT
By: Ivanka Menken
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ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - the ITIL V3 Intermediate PPO Capability Complete Certification Kit
ITIL V3 Planning, Protection and Optimization (PPO) Full Ce…
By: Ivanka Menken
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Customer Loyalty Programs Complete Certification Kit - Core Series for IT
Customer Loyalty Programs Complete Certification Kit - Core…
By: Ivanka Menken
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Cloud Computing - The Complete Cornerstone Guide to Cloud Computing Best Practices: Concepts, Terms, and Techniques for Successfully Planning, ... Computing Technology - Second Edition: 2
Cloud Computing - The Complete Cornerstone Guide to Cloud C…
By: Ivanka Menken
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ITIL V3 Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL V3 Intermediate PPO Capability Complete Certification Kit, Second Edition
ITIL V3 Planning, Protection and Optimization (PPO) Full Ce…
By: Ivanka Menken, Gerard Blokdijk
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ITIL V3 Service Lifecycle Service Transition (ST) Certification Exam Preparation Course in a Book for Passing the ITIL V3 Service Lifecycle Service ... Certification Study Guide - Second Edition
ITIL V3 Service Lifecycle Service Transition (ST) Certifica…
By: Ivanka Menken, Gerard Blokdijk
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Storage Management - The Complete Cornerstone Guide to Storage Management Best Practices Concepts, Terms, and Techniques for Successfully Planning, ... Storage Management Solutions - Second Edition
Storage Management - The Complete Cornerstone Guide to Stor…
By: Ivanka Menken
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It Governance Complete Certification Kit - Core Series for It
It Governance Complete Certification Kit - Core Series for …
By: Ivanka Menken
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The Business Relationship Management Handbook- The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy
The Business Relationship Management Handbook- The Business…
By: Ivanka Menken
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The Business Process Management Guide: Practical Methodology and Guidelines to Successful BPM Implementation and Improvement
The Business Process Management Guide: Practical Methodolog…
By: Ivanka Menken
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ITIL Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL Intermediate OSA Capability Complete Certification Kit, Third Edition
ITIL Operational Support and Analysis (OSA) Full Certificat…
By: Ivanka Menken
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Virtualization Architecture, Adoption and Monetization of Virtualization Projects using Best Practice Service Strategy, Service Design, Service ... and Continual Service Improvement Processes
Virtualization Architecture, Adoption and Monetization of V…
By: Ivanka Menken
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ITIL V3 MALC - Managing Across the Lifecycle of IT Services Best Practices Study and Implementation Guide
ITIL V3 MALC - Managing Across the Lifecycle of IT Services…
By: Ivanka Menken
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Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer Business Needs and Exceed Customer Expectations With Help Desk, Call Center, Support Center and Service Desk
Contact Center Complete Handbook - How to Analyze, Assess, …
By: Ivanka Menken
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An introduction to Cloud Computing - Educational resources to get you started on the Business of Cloud Computing
An introduction to Cloud Computing - Educational resources …
By: Ivanka Menken
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Transform and Grow Your Help Desk into a Service Desk within Service Operation: Service Desk, Help Desk Best Practice within Service Operation
Transform and Grow Your Help Desk into a Service Desk withi…
By: Ivanka Menken
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Organizational Behavior and Leadership Management Essentials - Second Edition
Organizational Behavior and Leadership Management Essential…
By: Ivanka Menken, Gerard Blokdijk
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Help Desk Technician - Complete Certification Kit Book - Second Edition - Essential Study Guide and eLearning Program, Second Edition
Help Desk Technician - Complete Certification Kit Book - Se…
By: Ivanka Menken
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Help Desk Manager - Complete Certification Kit: Essential Study Guide and eLearning Program - Second Edition
Help Desk Manager - Complete Certification Kit: Essential S…
By: Ivanka Menken
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The Service Catalog Step-by-Step Guide - How to Kit includes instant access to all innovative Templates, Documents and Examples to apply immediately
The Service Catalog Step-by-Step Guide - How to Kit include…
By: Ivanka Menken
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Gamification Complete Certification Kit - Core Series for It
Gamification Complete Certification Kit - Core Series for It
By: Ivanka Menken
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Web Management: the Complete Cornerstone Guide to Web Management Best Practices
Web Management: the Complete Cornerstone Guide to Web Manag…
By: Ivanka Menken
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3D Printing Complete Certification Kit - Core Series for IT
3D Printing Complete Certification Kit - Core Series for IT
By: Ivanka Menken
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Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience
Customer Service Intermediate Level Full Certification Kit …
By: Ivanka Menken
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Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience
Customer Service Expert Level Full Certification Kit - Comp…
By: Ivanka Menken
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Help Desk Technician - Complete Certification Kit
Help Desk Technician - Complete Certification Kit
By: Ivanka Menken
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Cloud Computing Best Practice Guide: Strategies, Methods and Challenges To Managing Services in the Cloud
Cloud Computing Best Practice Guide: Strategies, Methods an…
By: Ivanka Menken, Gerard Blokdijk
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BPM Business Process Management Best Practices Design, Streamline and Manage Guide - Lead with business processes that coordinate People, Applications and Services
BPM Business Process Management Best Practices Design, Stre…
By: Ivanka Menken
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The Business Relationship Management Handbook - The Business Guide to Relationship Management; The Essential Part of Any It/Business Alignment Strateg
The Business Relationship Management Handbook - The Busines…
By: Ivanka Menken
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Help Desk Analyst Complete Certification Kit: You-Powered Help Desk Support - Essential Study Guide and Elearning Program
Help Desk Analyst Complete Certification Kit: You-Powered H…
By: Ivanka Menken, Tim Malone, Gerard Blokdijk
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CISSP Best Practices Guide to the Basics of Certified Information Systems Security Professional
CISSP Best Practices Guide to the Basics of Certified Infor…
By: Ivanka Menken
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ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course
ISO/IEC 20000 Foundation Complete Certification Kit - Study…
By: Ivanka Menken
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