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Books by Jeff Toister

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3 books found
Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service
Getting Service Right: Overcoming the Hidden Obstacles to O…
By: Jeff Toister
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The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
The Service Culture Handbook: A Step-by-Step Guide to Getti…
By: Jeff Toister
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Service Failure: The Real Reasons Employees Struggle With Customer Service and What You Can Do About It
Service Failure: The Real Reasons Employees Struggle With C…
By: Jeff Toister
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