Home / Authors / John A. Goodman

Books by John A. Goodman

All books by this author

2 books found
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
Customer Experience 3.0: High-Profit Strategies in the Age …
By: John A. Goodman
View Details
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Strategic Customer Service: Managing the Customer Experienc…
By: John A. Goodman
View Details