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Books by Markus Groß

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2 books found
Dissertation Proposal: Development of a recommendation on the implementation of IT service management on the basis of ITIL in SMEs
Dissertation Proposal: Development of a recommendation on t…
By: Markus Groß
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Einsatzmöglichkeiten von ITIL in KMU: Eine empirische Untersuchung zum IT-Servicemanagement im Mittelstand (German Edition)
Einsatzmöglichkeiten von ITIL in KMU: Eine empirische Unte…
By: Markus Groß
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