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Books by Mary Colby

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2 books found
The quality service manager: a new strategic direction for the '90s. (service quality in banking) (Special Issue: Service Quality): An article from: Bank Marketing
The quality service manager: a new strategic direction for …
By: Mary Colby
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Premier Bank pinpoints customer concerns. (Service Quality Resource): An article from: Bank Marketing
Premier Bank pinpoints customer concerns. (Service Quality …
By: Mary Colby
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