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Books by Michael Heppell

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6 books found
Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)
Five Star Service: How to deliver exceptional customer serv…
By: Michael Heppell
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The Edge: How the Best Get Better
The Edge: How the Best Get Better
By: Michael Heppell
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How To Be Brilliant: Change Your Ways In 90 Days!
How To Be Brilliant: Change Your Ways In 90 Days!
By: Michael Heppell
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Five Star Service, One Star Budget: How to create magic moments for your customers that get you noticed, remembered and referred
Five Star Service, One Star Budget: How to create magic mom…
By: Michael Heppell
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How to Be Brilliant: Change your ways in 90 days! (3rd Edition)
How to Be Brilliant: Change your ways in 90 days! (3rd Edit…
By: Michael Heppell
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Flip It: How to Get the Best Out of Everything
Flip It: How to Get the Best Out of Everything
By: Michael Heppell
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