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Books by Michael Milakovich

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2 books found
Improving Service Quality: Achieving High Performance in the Public and Private Sectors
Improving Service Quality: Achieving High Performance in th…
By: Michael Milakovich
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Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition
Improving Service Quality in the Global Economy: Achieving …
By: Michael Milakovich
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