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Books by Mike Heberling

All books by this author

4 books found
Voice over IP: control where it belongs--in companies' hands.: An article from: Customer Interaction Solutions
Voice over IP: control where it belongs--in companies'…
By: Mike Heberling
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Telephony convergence--something for everyone.: An article from: Customer Interaction Solutions
Telephony convergence--something for everyone.: An article …
By: Mike Heberling
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Build customer loyalty while reducing operational costs.(INNOVATIVE IDEAS FROM THE IP CONTACT CENTER EXPERTS): An article from: Customer Interaction Solutions
Build customer loyalty while reducing operational costs.(IN…
By: Mike Heberling
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Telephony convergence--something for everyone.(INNOVATIVE IDEAS FROM THE IP CONTACT CENTER EXPERTS): An article from: Customer Interaction Solutions
Telephony convergence--something for everyone.(INNOVATIVE I…
By: Mike Heberling
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