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Books by Natalia Preiss

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2 books found
In Pursuit of Delight: Improving Net Promoter Scores through the Customer Experience
In Pursuit of Delight: Improving Net Promoter Scores throug…
By: Natalia Preiss
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Thesis: Net Promoter Scores vs Customer Satisfaction: A Comparative Study of Service Delivery Methods and NPS
Thesis: Net Promoter Scores vs Customer Satisfaction: A Com…
By: Natalia Preiss
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