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Books by Randy A. Steinberg

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14 books found
ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)
ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)
By: Randy A. Steinberg
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ITIL Service Operation (ITIL v3 Service Lifecycle)
ITIL Service Operation (ITIL v3 Service Lifecycle)
By: Randy A. Steinberg
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Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them
Servicing ITSM: A Handbook of Service Descriptions for it S…
By: Randy A. Steinberg
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Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a Means for Building Them
Servicing ITSM: A Handbook of Service Descriptions for it S…
By: Randy A. Steinberg
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Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner
Implementing Itsm: From Silos to Services: Transforming the…
By: Randy a. Steinberg
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Implementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner by Steinberg, Randy a. (2014) Paperback
Implementing Itsm: From Silos to Services: Transforming the…
By: Randy a. Steinberg
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Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
Architecting ITSM: A Reference of Configuration Items and B…
By: Randy A. Steinberg
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Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives
Measuring ITIL: Measuring, Reporting and Modeling - the IT …
By: Randy A. Steinberg
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Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
Implementing ITIL: Adapting Your IT Organization to the Com…
By: Randy A. Steinberg
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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Measuring ITSM: Measuring, Reporting, and Modeling the IT S…
By: Randy A. Steinberg
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Organizing ITSM: TRANSITIONING THE IT ORGANIZATION FROM SILOS TO SERVICES WITH PRACTICAL ORGANIZATIONAL CHANGE
Organizing ITSM: TRANSITIONING THE IT ORGANIZATION FROM SIL…
By: Randy A. Steinberg
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Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners
Servicing ITIL: A Handbook of IT Services for ITIL Managers…
By: Randy A. Steinberg
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Implementing ITSM: From Silos to Services: Transforming the IT Organization to an IT Service Management Valued Partner
Implementing ITSM: From Silos to Services: Transforming the…
By: Randy A. Steinberg
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Architecting ITIL
Architecting ITIL
By: Randy A. Steinberg
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