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Books by Richard S. Gallagher

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7 books found
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
What to Say to a Porcupine: 20 Humorous Tales That Get to t…
By: Richard S. Gallagher
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
The Customer Service Survival Kit: What to Say to Defuse Ev…
By: Richard S. Gallagher
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Effective Software Customer Support
Effective Software Customer Support
By: Richard S. Gallagher
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GREAT CUSTOMER CONNECTIONS: Simple Psychological Techniques That Guarantee Exceptional Service
GREAT CUSTOMER CONNECTIONS: Simple Psychological Techniques…
By: Richard S. Gallagher
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How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
How to Tell Anyone Anything: Breakthrough Techniques for Ha…
By: Richard S. Gallagher
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What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
What to Say to a Porcupine: 20 Humorous Tales That Get to t…
By: Richard S. Gallagher
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DELIVERING LEGENDARY CUSTOMER SERVICE
DELIVERING LEGENDARY CUSTOMER SERVICE
By: Richard S. Gallagher
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