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Books by Robert Spector, Patrick D. McCarthy

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The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry
🇺🇸 United States
The Nordstrom Way to Customer Service Excellence: The Handb…
By: Robert Spector, Patrick D. McCarthy
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
🇺🇸 United States
The Nordstrom Way: The Inside Story of America's #1 Cu…
By: Robert Spector, Patrick D. McCarthy
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