Home / Authors / Steven P. Kirn

Books by Steven P. Kirn

All books by this author

2 books found
The Employee-Customer-Profit Chain at Sears (HBR OnPoint Enhanced Edition)
The Employee-Customer-Profit Chain at Sears (HBR OnPoint En…
By: Anthony J. Rucci, Steven P. Kirn, Richard T. Quinn
View Details
The Balanced Scorecard at Sears: A Compelling Place for Feedback and Learning
The Balanced Scorecard at Sears: A Compelling Place for Fee…
By: Steven P. Kirn
View Details