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Books by Tracey Schelmetic

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2 books found
IP: customer service anytime, anywhere, via any media.(Innovative Ideas From The IP CONTACT CENTER EXPERTS)(Editorial): An article from: Customer Interaction Solutions
IP: customer service anytime, anywhere, via any media.(Inno…
By: Tracey Schelmetic
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A new decade of analytics.(INNOVATIVE IDEAS FROM THE NEXT-GEN CONTACT CENTER EXPERTS): An article from: Customer Interaction Solutions
A new decade of analytics.(INNOVATIVE IDEAS FROM THE NEXT-G…
By: Tracey Schelmetic
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