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Books by Wendy Leebov, Gail Scott

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2 books found
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care (J-B AHA Press)
Service Quality Improvement: The Customer Satisfaction Stra…
By: Wendy Leebov, Gail Scott
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Health Care Managers in Transition: Shifting Roles and Changing Organizations
Health Care Managers in Transition: Shifting Roles and Chan…
By: Wendy Leebov, Gail Scott
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