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Books by Zeithaml, Valarie A.

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3 books found
Services Marketing
Services Marketing
By: Zeithaml, Valarie A.
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Delivering Quality Service
Delivering Quality Service
By: Zeithaml, Valarie A.
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Services Marketing: Integrating Customer Focus Across the Firm
Services Marketing: Integrating Customer Focus Across the F…
By: Zeithaml, Valarie A.
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