This is the only training book that - in keeping with the current trend in business education - adopts a "systems" approach. Objectives are first defined, and then training theories and techniques are used to reach them. Economic and behavioral aspects of training are discussed and many new techniques such as sensitivity training, motivational training, and human relations training are evaluated. There are real life cases, questions, summaries, and bibliographies for each chapter. The writing style throughout is informal and relaxed.
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