Quality Wars: The Triumphs and Defeats of American Business
Book Details
Author(s)
Jeremy Main
Publisher
Free Press
ISBN / ASIN
0029166845
ISBN-13
9780029166840
Availability
Usually ships in 1-2 business days
Sales Rank
#3,823,895
Marketplace
United States 🇺🇸
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Description
Traces fifteen years of attempts at Total Quality Management in the United States, explains its successes and failures, and provides examples from industry, the professions, and government
