What to Say When: A Complete Resource for Speakers, Trainers, and Executives

Introduction. Speech Design and Preparation. Speech Delivery. Tips on Working With Specific Kinds of Audience Types. Problems with the Audience. Room and Equipment Problems. Other Tips on Specific Kinds of Speeches. Examples of Simple Group Exercises and Audience Participation Devices; Glossary of Professional Speaking Terms. Glossary of Celebrity Speakers Who Have Contributed Material Just for This Book.