Service Management: Operations, Strategy, Information Technology
Book Details
Author(s)James A. Fitzsimmons
PublisherMcGraw-Hill
ISBN / ASIN0071263462
ISBN-139780071263467
MarketplaceUnited States 🇺🇸




![Service Management: Operations, Strategy, and Information Technology 3rd (third) edition by Fitzsimmons, James A. published by Irwin Professional Pub (2000) [Hardcover]](https://www.ebooknetworking.net/books/B00/8YK/medB008YKHVBO.jpg)

![[ New Service Development: Creating Memorable Experiences[ NEW SERVICE DEVELOPMENT: CREATING MEMORABLE EXPERIENCES ] By Fitzsimmons, James A. ( Author )Nov-12-1999 Paperback](https://www.ebooknetworking.net/books/B00/DFG/medB00DFG9CS2.jpg)
