Quality Management Demystified
Book Details
Author(s)Kemp, Sid
PublisherMcGraw-Hill Education
ISBN / ASIN0071449086
ISBN-139780071449083
AvailabilityIn Stock.
Sales Rank438,783
MarketplaceUnited States 🇺🇸
Description
Get past the hype to discover what quality management programs really work
Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
