Passing Your ITILl Foundation Exam: 2011 (Best Management Practice)
Book Details
Author(s)
The Stationery Office
Publisher
The Stationery Office
ISBN / ASIN
0113313551
ISBN-13
9780113313556
Availability
In Stock.
Sales Rank
#264,182
Category
Business & Economics
Marketplace
United States 🇺🇸
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Description
Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam.
The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management.
The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology plus information on the qualification scheme and the exam itself.
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