Release, control and validation: ITIL Intermediate Capability Handbook
Book Details
Author(s)
Duncan Anderson, Stationery Office
Publisher
The Stationery Office
ISBN / ASIN
0113314337
ISBN-13
9780113314331
Availability
Usually ships in 24 hours
Sales Rank
#798,335
Marketplace
United States 🇺🇸
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Description
Updated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.
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