In The E-business (R)evolution, Second Edition, Daniel Amor has thoroughly updated the world's #1 e-Business briefing, showing how to profit from the lessons of the dot-com crash, and offering fresh insight into every facet of e-Business technology and operations. From B2B to B2C, CRM to pervasive computing, Amor presents real business cases, practical strategies, and expert implementation guidance: your complete blueprint for e-Business profit.