Human Relations: Interpersonal, Job-Oriented Skills, Third Canadian Edition with Research Navigator 2009 (3rd Edition)

With its blend of current and traditional interpersonal relations topics, this text concentrates on skill development and self-assessment. In addition to helping students become more effective communicators and leaders, it outlines strategies for successful group problem-solving, techniques to increase personal productivity and manage stress, as well as tips on how to train, coach, and motivate others.