Training and Development for the Hospitality Industry with Answer Sheet (AHLEI) (AHLEI - Hospitality Supervision / Human Resources)

Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it.

• How to measure training as an investment in the organization

• Assessment methods to determine training needs

• Instructional design techniques and