Essentials of Business Communication

This workbook takes a streamlined, no-nonsense approach to business communication. It's three-in-one approach, text, practical workbook, and self-teaching grammar/mechanics handbook, reinforces basic writing skills, then applies these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues, including Internet and E-mail communication, diversity and ethics. Coverage of nonverbal communication has also been increased, with a new chapter on employment interviewing.