Working with Human Service Organisations

Working with Human Service Organisations 2nd edition aims to equip potential and current workers within human service organisations with the range of tools they need to think critically and work effectively within their employing agency. It discusses how to be active and dynamic in organisational relationships, how to use critical and reflective thinking and how to be prepared when faced with tough situations in organisational life. It contains a lot of case studies and examples that raise issues about practice and promote critical reflection.