Total Quality Management
Book Details
Author(s)
Arthur R. Tenner & Irving J. DeToro
Publisher
Addison Wesley
ISBN / ASIN
0201633493
ISBN-13
9780201633498
Sales Rank
#13,817,164
Marketplace
United States 🇺🇸
Description
Three steps to continuous improvement will prove to be a classicfor both service companies and the service side of management alike.
