Making Them Pay: How to Get the Most from Health Insurance and Managed Care

Most people don't understand health insurance, and insurance companies know it. Unfair denials, late payments, and hopeless confusion are the norm. At last there is a solution. In eight easy steps, Making Them Pay gives practical advice about the things that drive people crazy. Like:

-Figuring out what health plans really say
-Understanding what benefits they provide
-Finding, and understanding, the exclusions
-Determining what health plans really cost
-How to talk to customer service, and other painful details
-Easy ways to keep good records
-Laws that can change your life-like the mandatory benefits laws in all fifty states
-How to prepare successful appeals

Along with this useful advice, Making Them Pay offers a much-needed sense of humor. It's filled with cartoons, sidebars, and vignettes that will make you laugh as you learn. Based on Rhonda D. Orin's extensive experience as a litigator, a journalist, and a mother fighting her own family's insurance battles, Making Them Pay is the book your health insurer doesn't want you to read.