Managing Your IT Department as a Business: Leading CTOs and CIOs on Assessing Client Needs, Driving IT Costs Down, and Measuring Performance (Inside the Minds)

Managing Your IT Department as a Business is an authoritative, insider's perspective on ensuring operational efficiency for your IT department. Featuring CTOs and CIOs representing some of the top companies in the nation, this book provides best practices for spending money wisely in a cost-conscious economy by formulating budgets, driving IT costs down, and determining ROI. Driven by the demand to creatively leverage IT's assets for optimal results, the authors discuss upcoming plans to adopt new technologies and encourage innovative solutions. From setting expectations to motivating the IT team to measuring progress against objectives, these authors outline the steps every technology leader must take to position his or her IT organization for success. Also highlighting the importance of gathering feedback in this customer-centric business climate, the authors demonstrate how to assess clients technology needs and then partner with them to provide superior service. The different niches presented and the breadth of perspectives represented enable readers to get inside some of the leading technology minds of today, as these insiders offer up their thoughts around the keys to running the technology team while utilizing essential business strategies.

Inside the Minds provides readers with proven business intelligence from C-Level executives (Chairman, CEO, CFO, CMO, Partner) from the world's most respected companies nationwide, rather than third-party accounts from unknown authors and analysts. Each chapter is comparable to an essay/thought leadership piece and is a future-oriented look at where an industry, profession or topic is headed and the most important issues for the future. Through an exhaustive selection process, each author was hand-picked by the Inside the Minds editorial board to author a chapter for this book.

Chapters Include:

1. John Lynch, System Vice President and Chief Information Officer, Provena Health
2. Mark Lohsen, Vice President, Information Technology and Chief Information Officer, Veolia Environmental Services North America Corporation
3. David J. McCue, Corporate Vice President and Global Chief Information Officer, Computer Sciences Corporation
4. David Harkness, Vice President and Chief Information Officer, PNM Resources
5. Anthony T. Schlinsog, Chief Information Officer, Kansas Department of Transportation
6. Hamid R. Heidary, Executive Vice President, Central Operations and Chief Technical Officer, Insight Communications
7. Joseph Eng, Executive Vice President and Chief Information Officer, JetBlue
8. John McCoskey, Chief Technology Officer, Public Broadcasting Service
9. Jeremy N. Gill, Vice President, Information Technology and Chief Information Officer, Michael Baker Corporation
10. Michael S. Irizarry Ph.D., Executive Vice President and Chief Technology Officer, United States Cellular
11. Craig Haught, Chief Information and Environmental Strategy Officer, Hitachi Global Storage
12. Jan A. Bertsch, Senior Vice President, Treasurer, and Chief Information Officer, Chrysler
13. Daniel R. Stuart , Vice President and Global Chief Information Officer, Algeco Scotsman
14. Tammy L. Hermann, Senior Vice President and Chief Information Officer, Shopko