Alternative Dispute Resolution in Business / Lucille M. Ponte, Thomas D. Cavenagh

An Overview of Major Civil Litigation Systems. The Sstages of the Lawsuit and the Use of ADR. The Impact of Litigation on Business and Legal Reforms. THE ADR RESPONSE TO RESOLVING BUSINESS DISPUTES: Introduction to ADR. The Major Alternative Dispute Resolution Process. The Advantages of Alternative Dispute Resolution. The Disadvantages of Alternative Dispute Resolution. ADR SETTLEMENT MECHANISMS: Defining Negotiation. Negotiation Modells. Effect of Negotiation to the Legal Process. Negotiation Practice. Negotiating with Uncooperative Parties. Evaluating the Outcome. Negotiation Ethics. International and Cross-Cultural Negotiation. ADR Trends in Negotiation. MEDIATION: The Historical Developmente of Mediation. Introduction to the Mediation Process. Forms of Mediation. Overview of the Mediation Process. Selecting Cases Appropriate for Mediation. Selection of the Mediator. Roles and Ethics of the Mediator. Mandatory Mediation. ADR ADJUDICATORY MECHANISMS: INTRODUCTION TO COMMERCIAL ARBITRATION: Defining Arbitration. Main Aspects of Vol;untary Arbitration. Advantages of Voluntary Arbitration. Disadvantages of Voluntary Arbitration. Overview of Court-Annexed Arbitration. CREATING THE ADR ENVIRONMENT: BUSINESS DISPUTE RESOLUTION SYSTEMS: An Overview of Business Dispute Resolution Systems. Internal Dispute Resolution Policies. External Dispute Resolution Policies.
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