Caring for People

A careworker is in the "frontline" and is often the person who deals first with clients who are frightened, upset, confused, angry and lonely; who washes, toilets and dresses clients; who sits with a dying client and deals with bereaved relatives. This book provides useful practical guidance and discusses how best to empathize with the client, how to listen, assess risks, encourage clients' self-esteem and independence. It deals with daily tasks and considers how to cope with emergencies. It shows how to avoid stress in the job and advises on career development.