Stochastic-Process Limits: An Introduction to Stochastic-Process Limits and Their Application to Queues (Springer Series in Operations Research and Financial Engineering)

From the reviews: "The material is self-contained, but it is technical and a solid foundation in probability and queuing theory is beneficial to prospective readers. [… It] is intended to be accessible to those with less background. This book is a must to researchers and graduate students interested in these areas." ISI Short Book Reviews