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📖 Description
A wide range of `off-the-shelf' software is now available to the general public, but the quality of such packages is variable. Users of PCs, office, industrial and financial systems all seek assurance that a software package will perform as claimed by the supplier. The papers collected here examine the difficulties involved in granting a `Seal of Approval' to software packages, which involves a range of issues, including performance criteria, test laboratories, as well as legal aspects such as liabilty and guarantee.